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Sector

Construction - Temporary security protection systems for Construction sites

Intervention

Mentoring in business structure and performance to increase annual turnover from £600k to £1m

Actions

Review of Marketing Initiatives
Measurement tools for monitoring marketing strategies
Developing effective Company Structure
Defining responsibilities and reporting from key business areas
Modelling key business processes, developing systems and models for increased efficiency
Identifying key touch points with customers for better service delivery
Successful application for a training & development grant

Outcomes

Performance monitoring tools in place across the company.

Systems improving to handle greater workload with existing staff teams and improving profitability.

Average project value increasing, percentage of quotes to sales increasing, reputation improving, response efficiency improving and double entry data mistakes being reduced, turnover climbing on target for the Magic Million.