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Sector

Property - Lettings

Intervention

Coaching Directors & Team

Actions

Support, inspiration and Key Commercial Skills to increase turnover and profitability.
Actions Clarifying the Vision for the Business Owner Planning for Growth
Time Management and Delegation
Setting Staff reporting and Management Systems in Place
New Marketing Initiatives and monitoring systems
Staff Mentoring and Development
Improving Communication

Outcomes

Implementation of turnover measurements systems and targets for growth showed month on month turnover increases after the first three months.

Annual Turnover up from £100k on target for to £250k in second year.

Team Development training initiated to enable directors to delegate more work and focus their time on business strategy first - then assisting with sales effort.

Defined systems to be implemented in the business to deliver consistent level of service, train new staff and move towards a franchise-capable model for the business.

New branch opened within 15 months of starting this programme.